Closed captioning is available for most on-demand full episodes and live programming. Follow the steps below to turn closed captions on or off:
- While streaming content, access the video player controls located on the black bar at the bottom the screen
- Select the closed captions icon to turn closed captioning on or off. The closed caption icon will display as the CC logo.
TIP: You can access customization features for closed captions, including font, font size, and opacity by selecting Settings > Caption Settings in the bottom right corner of the screen.
Still having trouble?
Please contact us through one of the methods below for any issues regarding closed captioning that require additional support:
- Website: Use our online form to submit a ticket
- Email: Contact David Mayernik, Product Relationship Manager, at closedcaptioning@customercare.abc.com
- Include “Closed Captioning” in the subject of your email
- Phone: 818-483-6537
- Fax: 818-450-0493
- Mail: 2300 West Riverside Drive, Burbank, CA 91506
NOTE: This contact information is for closed captioning inquiries only.